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Cash Collection by Phone
(1-Day)

This training course will help you deal with the many excuses made for non payment and devise effective strategies in dealing with slow payers. In addition it will…

Telemarketing
(1-Day)

Suitable for those who want to improve response rates form outbound marketing campaigns by adopting a more focused and strategic approach in…

Sales Management
(2-Days)

Learn how to adopt a leadership style that brings out the best in others. This course reviews the tools and techniques required to motivate a sales team…

Time Management
(1-Day)

This course will help you to avoid working under pressure and perform your activities in a more structured, economical, coordinated and productive manner.

Dynamics of Selling
(1-Day)

This is our flagship course deals with every aspect of professional selling interaction. It will provide you with a unique insight into the selling process…

Telephone Techniques
(1-Day)

A skills course that includes all you need to know about business telephone etiquette and professional telephone call handling techniques…

Retail Selling
(1-Day)

This course will help you engage with customers in a more confident and informed manner and capitalise on up selling opportunities to generate extra…

Telesales
(1-Day)

This course will help you generate extra sales revenue by becoming more skilled at developing business on the telephone and becoming more confident in controlling…

Closing Sales
(1-Day)

This course will help you develop a more assertive style of selling by becoming more proactive at the crucial closing stages of your transactions…

Sales Negotiation
(2-Days)

Suitable for all sales executives who are required to achieve mutually acceptable outcomes to their transactions and overcome the ploys used by…

Selling Strategies
(2-Days)

Similar in nature to the ‘Dynamics of Selling’ this course includes additional content that will appeal to the more experienced professional…

Customer Service
(1-Day)

Highly interactive courses to enable you perform your work activities to the highest standard of professionalism…

Presentation Skills
(2-Days)

Suitable for anybody who has to make a presentation, but if winning a decision is dependent on its impact then the benefits to some will be very valuable indeed…

Core Management Skills
(2-Days)

  Suitable for all supervisors and front-line managers this course will provide you with a comprehensive insight into the key competencies and skills required to succeed at…