TELEMARKETING

DESCRIPTION

A short 1-Day course to help you devise a customised approach to your telemarketing and promotional campaigns and adopt a proven formula that will produce substantial improvements in your overall response rates.

THIS COURSE WILL HELP YOU TO:

-Construct inspirational openings that will result in creating positive dialogue

-Research your target market and document predicted responses.

-Handle resistance and maintain fluency during your calls.

-Project a professional image on the phone and how to build rapport.

-Ask the right questions and direct the flow of conversation.

-Monitor progress and analyse outcomes for future campaigns.

COURSE CONTENT

The strategic value of telemarketing

Campaign objectives

Researching call recipients

Voice mail strategies

Questioning and listening skills

Creating interest in your proposition

Call logging and follow through

Personal organisation

Building rapport

Overcoming resistance

Winning agreement

COURSE DETAILS

Duration:
1-Day 9.00am–5.00pm

Venue:
Ontario Training Suite, 6 Ontario Terrace,
Canal Road, Rathmines, Dublin 6
D06 E6V2

Dates:
Aug 19th
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Fee includes
a full set of reference notes
light lunch and refreshments.

To enquire about this course
please click the button below.
It will direct you to our
Enquiry Form.