Dynamics of Selling


A short 1-Day course to provide you with a fresh focus on selling and equip you with the tools and techniques required to sustain an improved sales performance.

This course will help you to:

-Develop a selling style that will profoundly affect the quality of your selling interactions and greatly increase your call success rate.

-Gain valuable insights into your customers’ decision making motives and ways your offering should be conveyed to ensure maximum appeal.

-Identify customers’ likes and dislikes about salespeople and what you can do to build trust and mutual understanding.

-Increase your appointment ratio and grow your customer base by implementing effective prospecting strategies.

-Achieve profitable sales by becoming more proficient at the cost v quality divide.

-Overcome resistance, maintain control and implement time tested proven closing techniques.


Lead Generation-Utilising Customer Insights

Prospecting-The Relevance of Social Media

Making Telephone Appointments

Pre-Call Planning and Preparation

Constructing Value Options for Customers

Asking the Right Questions-Listening Skills

Developing Rapport with customers

Building Trust-Consolidating Relationships

Closing sales/Winning Commitment

Handling objections-Overcoming resistance’

Putting ‘Price’ Into Perspective

Evaluating Account Potential


1-Day 9.00am–5.00pm

Ontario Training Suite, 6 Ontario Terrace,
Canal Road, Rathmines, Dublin 6
D06 E6V2

Aug 16th
Sept 2nd

Fee includes
a full set of reference notes
light lunch and refreshments.

To enquire about this course
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